Welcome to Tours to Live!
These terms and conditions govern the use of the Tours to Live website, accessible at https://www.tourstolive.com/. By continuing to use our services, you agree to abide by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website.
Our website is designed to assist users in accessing travel information, checking service availability, making legitimate reservations, and conducting transactions with travel suppliers. Your use of this website is subject to these terms, and it is intended solely for the specified purposes. By accessing, making reservations, or contacting our customer service agents, you acknowledge and agree to comply with the terms outlined in this agreement. The terms of use may change, and your continued use of the website implies your acceptance of the updated terms.
Use of the Website
To use this website, you must:
- Be at least 18 years old and of sound mind.
- Have the legal capacity to establish a binding commitment.
- Use the website in accordance with these terms.
- Make legitimate reservations for yourself or others on whose behalf you are legally authorized to act.
- Inform others about the terms that apply to reservations made on their behalf.
- Provide accurate, current, and complete information.
- Safeguard your account information if you have an online account with the website.
We reserve the right to deny access to this website and its services to anyone, at our discretion and without notice, for reasons that may include a violation of these terms.
Prohibited Activities
You must not:
- Use this website for any commercial purpose.
- Make speculative, false, or fraudulent reservations.
- Access, monitor, or copy website content or information using automated or manual means without our written permission.
- Violate robot exclusion headers or bypass measures to limit access to the website.
- Take actions that unreasonably strain our infrastructure.
- Deep-link to the website or incorporate it into another website without our written authorization.
- Modify, copy, distribute, transmit, display, reproduce, publish, create derivative works, or sell any information, software, or services obtained from the website.
- Engage in fraudulent or suspicious activities; we may cancel bookings, close accounts, and take legal action in such cases.
Terms & Conditions for Online Payments
These terms and conditions apply to individuals using our services to make travel reservations and payments through an online payment gateway service. The privacy policy of our service ensures that your personal information is protected, and we will not disclose it to third parties without your permission unless required by law.
Online Payments Terms & Conditions
These Online Payments Terms & Conditions (the “Terms”) govern your use of our online payment services (“Online Payments”) offered by us (“Company,” “we,” “us,” or “our”). By using our Online Payments, you agree to be bound by these Terms. Please read them carefully.
- Acceptance of Terms: By using our Online Payments, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree with any part of these Terms, you should not use our Online Payments.
- Payment Information: You must provide accurate, complete, and current payment information. You are responsible for ensuring that your payment information remains up to date.
- Security: We take the security of your payment information seriously. Our Online Payments utilize industry-standard security measures to protect your data. However, you also have a responsibility to keep your payment information secure and not share it with others.
- Payment Authorization: By providing your payment information, you authorize us to charge the specified amount for the service you are purchasing. You agree that you are the authorized user of the payment method and have the right to make the payment.
- Payment Confirmation: Upon successful payment, you will receive a confirmation email or notification. This confirmation serves as proof of payment.
- Refunds: Please review the specific refund policy associated with your purchase. We will process refunds in accordance with our refund policy.
- Payment Disputes: If you believe that an unauthorized transaction has occurred or you have a dispute regarding a payment, please contact us immediately to resolve the issue.
- Payment Processing Fee: In some cases, a payment processing fee may apply. This fee will be clearly communicated to you before you complete the payment.
- Service Availability: We will make all reasonable efforts to ensure that our Online Payments are available. However, we do not guarantee uninterrupted or error-free service.
- Changes to Terms: We may update these Terms from time to time. You will be notified of any changes, and your continued use of our Online Payments constitutes your acceptance of the updated Terms.
- Termination of Online Payments: We reserve the right to terminate or suspend Online Payments at any time without prior notice. In the event of termination, you will be responsible for completing any pending payments.
- Contact Information: If you have any questions or concerns about these Terms or our Online Payments, please contact us at [email protected].
By using our Online Payments, you agree to these Terms.
Limitation of Liability
We make this service available for your convenience and disclaim any liability arising from its provision. You are responsible for your conduct on our website, and we reserve the right to terminate your access at our discretion.
Limitation of Liability
This section of our Terms & Conditions outlines the limitations of liability when using the services provided by us (“Company,” “we,” “us,” or “our”). Please read this section carefully to understand the extent of our responsibilities and any potential limitations.
- No Warranties: We provide our services “as is” and make no warranties, whether express or implied, regarding the accuracy, reliability, or suitability of our services for your specific needs. We do not guarantee that our services will be error-free, uninterrupted, or free from security vulnerabilities.
- No Legal or Financial Advice: Our services do not constitute legal, financial, or professional advice. You should not rely on any information provided through our services as a substitute for professional advice, and you should seek appropriate guidance for your specific circumstances.
- Third-Party Content: Our services may include links to or access to third-party content or services. We are not responsible for the accuracy, legality, or quality of such third-party content, and your use of it is at your own risk. We do not endorse or guarantee the content or services of third parties.
- Limitation of Damages: To the fullest extent permitted by applicable law, its officers, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising out of your use of our services or any third-party content.
- Maximum Liability: In no event shall our total liability for any claims arising from your use of our services exceed the total amount you paid to us, if any, within the six months preceding the claim.
- Indemnification: You agree to indemnify and hold us and its affiliates harmless from any claims, demands, or damages, including attorney’s fees, arising from your use of our services, your violation of these terms, or your infringement of any third-party rights.
- Force Majeure: We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including, but not limited to, acts of nature, government actions, labor disputes, technical failures, or other events beyond our control.
- Applicability of Limitations: Some jurisdictions do not allow the exclusion or limitation of certain types of damages, so the above limitations may not apply to you. In such cases, our liability will be limited to the maximum extent permitted by law.
Miscellaneous Conditions
Any waiver of our rights under these terms does not imply a permanent waiver. You understand that the internet is not entirely secure, and you agree to take responsibility for the security of your username and password.
Debit/Credit Card and Bank Account Details
This section of our Terms & Conditions outlines the usage, protection, and responsibilities related to the collection and storage of debit/credit card and bank account details when using the services provided by Tours to Live (“Company,” “we,” “us,” or “our”). Please read this section carefully to understand how your financial information is handled.
You agree to provide accurate and valid debit/credit card details. You are responsible for ensuring there is sufficient credit in your account to make payments.
Collection of Financial Information: When you use our services, you may be required to provide debit/credit card and/or bank account details for payment purposes. This information may include:
- Debit/Credit Card Information: Card number, expiration date, CVV, and cardholder name.
- Bank Account Information: Account number, routing number, and account holder’s name.
Secure Transactions: We take the security of your financial information seriously. We use industry-standard security measures to protect your data during transactions. However, you are also responsible for ensuring the security of your financial information and not sharing it with others.
Payment Authorization: By providing your debit/credit card or bank account information, you authorize us to charge the specified amount for the service you are purchasing. You confirm that you are the authorized user of the payment method and have the right to make the payment.
Data Protection: We employ security measures to protect your financial information. Our data handling and storage processes adhere to industry best practices and are designed to safeguard your data against unauthorized access or disclosure.
Third-Party Payment Processors: In some cases, we may use third-party payment processors to facilitate transactions. These processors have their own security measures in place to protect your financial information. We recommend reviewing their terms and privacy policies for additional information.
Use and Disclosure: Your financial information will only be used for the purpose for which it was provided, such as processing payments. We will not sell, rent, or disclose your financial information to third parties, except as required by law or to fulfill our services.
Data Retention: We will retain your financial information for as long as necessary to process payments, comply with legal obligations, or as required for legitimate business purposes.
Responsibility for Accuracy: You are responsible for ensuring that the debit/credit card and bank account details you provide are accurate and up to date. Any discrepancies or errors may result in payment issues or delays.
Changes to this Section: We may update this section to reflect changes in our practices or services. Any updates will be communicated to you, and we encourage you to review this section periodically.
By using our services and providing your debit/credit card or bank account details, you consent to the collection, use, and protection of this information as described in this section. If you do not agree with these terms, you should not use our services.
Personal Information
In the course of using the services provided by Tours to Live (“Company,” “we,” “us,” or “our”), we may collect, store, and process personal information. We are committed to protecting your privacy and handling your personal information responsibly. This section outlines how we collect, use, and safeguard your personal information.
We may collect and use your personal information as necessary, including for security and law enforcement purposes. By using the website, you consent to our information privacy policy.
Information Collection: We may collect personal information from you when you use our services. This information may include, but is not limited to:
- Contact Information: Name, address, email address, phone number.
- Payment Information: Credit card details, billing information.
- Account Information: Username, password, and other login details.
- Communications: Records of any communications you have with us, such as emails or chat logs.
- Usage Data: Information about your use of our services, including browsing history, IP address, and device information.
Use of Personal Information: We may use your personal information for the following purposes:
- To provide and maintain our services.
- To process transactions, including billing and payments.
- To communicate with you about your account, updates, or changes to our services.
- To respond to your inquiries and provide customer support.
- To monitor and analyze service usage and improve our offerings.
- To send promotional and marketing materials, where permitted by law.
Disclosure of Personal Information: We may disclose your personal information in the following circumstances:
- To third-party service providers who assist us in providing and maintaining our services.
- To comply with legal obligations, such as responding to subpoenas, court orders or legal investigations.
- We collect personal information for the purpose of protecting rights, privacy, safety, or property, both for ourselves and our users.
- In the event of a merger, acquisition, or sale of all or part of our company, we may disclose your information as permitted by law.
Data Security We employ reasonable measures, including encryption, restricted access, and regular security assessments, to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction.
Data Retention: We retain your personal information for the duration necessary to fulfill the outlined purposes. Once no longer needed, your information will be securely deleted or anonymized.
Your Rights: You have specific rights regarding your personal information, such as the right to access, correct, delete, or restrict its processing. You may also have the right to data portability and the right to object to processing.
Changes to this Section: We may update this section to align with changes in our practices and services. Any alterations will be communicated to you, and we encourage you to review this section regularly.
Consent: By utilizing our services, you consent to the collection, use, and disclosure of your personal information as outlined in this section. If you disagree with these terms, refrain from using our services. Your use is also governed by our Privacy Policy.
Payment Gateway Disclaimer: Use of the online payment service is at your own risk. Neither we nor the payment service providers make additional representations beyond what is specified on the website. Please note that these terms are provided for your understanding and reference, and they do not imply any endorsement or partnership with any specific entity or service provider.