COLLECTION OF PERSONAL INFORMATION

While using our website, we may collect certain personal details. The decision to share this information is entirely yours, but please note that some services may be unavailable if you choose not to provide the requested information.

We request customers to share personal details in the following scenarios:

  • When purchasing a flight ticket.
  • When submitting queries about our flight related services.
  • When providing feedback about this website.
  • When requesting a brochure.
  • When registering to receive notification emails about our special airfare deals or flight offers.
  • When participating in our online surveys.
  • When applying for a job opportunity.
     

COMPUTER INFORMATION

During your initial visit to our website, we may collect technical data related to your computer. This information includes your system’s IP address, web browser software, referring website, operating system, and screen resolution. This computer information is not linked to any personal data and is solely used to optimize our website for the best user experience.
 

HOW WE USE THIS INFORMATION

  • To Confirm Booking Requests:
    • When you book a flight, we use your information to process and administer your booking.
    • You can expect a confirmation email shortly after completing your booking.
       
  • Service Enquiries:
    • If you use a service query form on the website, we use the data to provide an appropriate quotation.
    • You may receive an email or a phone call as a follow-up to your service enquiry.
       
  • Surveys and Feedback:
    • Submitted feedback is utilized to improve our services, and you may be contacted via phone call or email for further discussion.
    • Data collected from online surveys is used for statistical purposes only.
       
  • Special Offer and Service Emails:
    • If you register to receive our service emails, you’ll receive relevant travel-related emails.
    • Your details will not be used for any other purpose or shared with third parties. 
       

INFORMATION SECURITY

We assure you that the personal details you share with us will be safe and secure, used only for the purposes mentioned in this policy.
 

OTHER WEBSITES

Links to other websites on tourstolive.com are provided for your convenience. However, the content on third-party websites is not our responsibility and is not covered by our privacy policy.

PARTNERSHIPS WITH MICROSOFT

We partner with Microsoft Clarity and Microsoft Advertising to enhance your website experience, using behavioral metrics, heatmaps, and session replay. This data helps improve our flight services and aids in marketing efforts. For details on Microsoft’s data collection and use, refer to the Microsoft Privacy Statement.

JOB APPLICATIONS

Details provided in response to a job advertisement are used solely for recruitment purposes. If deemed suitable for the job, we may contact you via email or phone. Your personal data will not be used for any other purpose.

CHANGES TO THE POLICY

Tours to Live reserves the right to change or modify this policy. The applicable policy is the one in place at the time you share your information for booking. 

FEEDBACK, SUGGESTIONS, AND COMMENTS

We welcome any comments or questions about our privacy policy or any other aspect of our services. For further information, contact us at [email protected]